Complete IT Management
and Support

for a Fixed Monthly Fee

What’s Included?

Why?

Mindbytes understands that technology, on its own, is not an asset to your business. To be a true benefit, technology has to be implemented in a thoughtful and deliberate manner to address the needs within the organization. Technology is a tool, a means to an end, not the end itself. Many IT companies lose focus of that truth and are quick to roll out the “latest and greatest,” without giving sufficient thought to how those technologies will be best utilized (or not) by the users they are serving.

Mindbytes has been serving businesses and organizations in the GTA for over twenty years. We have seen the industry undergo constant change throughout that period, and are continuously keeping up-to-date to be able to better serve our clients. We look forward to serving you too!

Services

Safety

In this time of COVID-19, many users now fall outside of the traditional “walled garden” approach to IT security, meaning they are no longer protected by the corporate firewall. When working from home, this can dramatically increase the vulnerability of corporate systems and networks. Mindbytes is working with our clients to extend beyond the reach of legacy security systems, to provide solutions that will protect technology assets wherever they might be, whether inside the corporate network, at users’ homes, or in the cloud.

Organizations need to ensure that their data is protected, even if it is housed within the cloud. Backups and business continuity planning are key to this effort, and are foundational to Mindbytes’ service offerings. Monitoring and managing the network and endpoints, as well as ensuring devices are patched appropriately are also core services provided.

Services

Services

Mindbytes offers a comprehensive portfolio of managed services to serve your business. After a free assessment process, Mindbytes will provide a plan customized for your business or organization. Services offered include the following:

Managed IT Services

  • 24 x 7 Remote Monitoring
  • IT Asset Inventory Management
  • Patch Management
  • Managed Antivirus
  • Managed Backup & Recovery
  • Cloud platform management (Google Workspace & Office 365)
  • Software license management
  • Hardware lifecycle management
  • Unlimited Helpdesk Support
  • Secure Remote Access

Managed Security Services

  • 24 x 7 Live security monitoring of:
    • local network infrastructure
    • remote networks
    • endpoints (desktops, laptops, servers)
    • Antivirus
    • Office 365, and Azure
  • Security Operations Center staffed by cyber security specialists

Co-Managed IT

Let us work with your internal IT resources. We are flexible in how we can assist internal IT departments:

  • Mindbytes can take on the daily monitoring, maintenance, and management of the network and workstations, as well as user support. This can alleviate the load on internal resources and allow them to focus on projects that will advance the goals of the business
  • Mindbytes can undertake advanced support and management tasks or projects, to assist internal resources that may not have the bandwidth or depth of knowledge required in a given subject area
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